From matched charge to guest bill, without re-entering anything.
Once a toll, parking ticket, or traffic citation is matched to a reservation, Kelviz carries the same record into a guest billing case — the guest, the reservation, and every itemized charge in one place, ready to submit through Turo's reimbursement process.
One case per guest, not one spreadsheet row per charge
A guest with a toll and a parking ticket from the same trip gets a single reimbursement case covering both, tracked through to resolution, rather than two disconnected line items you have to remember to follow up on separately.
Status tracked through to payout
Each case moves through clear states — from matched, to submitted, to awaiting payout, to resolved — so you can see at a glance what's still open across your whole fleet.
Frequently asked questions
Does Kelviz collect payment from the guest directly?
No — guest reimbursement is submitted and processed through Turo's own reimbursement system. Kelviz tracks and organizes the case on your side.
Related reading
What Documentation Do Turo Hosts Need for Toll Reimbursement?
Use this documentation checklist to prepare accurate Turo toll invoices with the dates, vehicle identifiers, amounts, and provider evidence needed.
How to Create a Monthly Turo Toll-Recovery Report
Build a monthly report that reconciles toll activity from provider import through matching, submission, payment, dispute, and write-off.
5 Common Mistakes Turo Hosts Make With Toll Reimbursements
The recurring ways manual toll reconciliation quietly costs hosts money — and what to check for in your own process.
How to Create a Guest-Ready Toll Reimbursement Summary
Build a clear, itemized toll summary with dates, locations, amounts, and reservation details that a Turo guest can actually review.
Can Turo Hosts Charge Guests for Toll Penalties or Late Fees?
Separate the base toll from provider administrative fees, violation penalties, and late charges before invoicing a Turo guest.
How to Track Turo Toll Reimbursements From Pending to Paid
Matching a toll doesn't recover the money — track the charge through submission, payment, dispute, or closure.
How to Resolve a Turo Reimbursement Mismatch
A reimbursement mismatch means source records don't agree with the billed amount — the difference must be explainable.
Turo Fleet Data-Quality Checklist Before Guest Billing
Before billing a guest, verify the entire chain from source document to reimbursement case — a clean total isn't enough.
Turn matched charges into organized guest billing cases.
Create an account and see your first reimbursement case take shape.