Match every toll charge to the reservation it belongs to.
Upload your toll provider's export and Kelviz's matching engine links each charge back to the reservation that was active at the time — by license plate, transponder, and time window — so you're not scrolling through a spreadsheet trying to remember whose trip a $4.25 charge belongs to.
Built for how toll exports actually look
Toll provider exports vary — different column names, different date formats, transponder numbers instead of plates. Kelviz's import step maps your file's columns to what it needs, with saved templates so a provider you've imported from before doesn't need remapping every time.
Automatic matching, with a review queue for the rest
Most charges match automatically once a reservation and a toll transaction line up on plate or transponder and time window. Anything the matching engine isn't confident about lands in a review queue instead of getting silently guessed at, so you can confirm or correct it before it's billed to a guest.
Submission windows tracked automatically
Turo's reimbursement submission window is time-limited. Kelviz tracks each reservation's window so a matched, unbilled toll doesn't quietly age past the point where it can still be submitted.
Frequently asked questions
Which toll providers does this work with?
Any toll provider that gives you a CSV/Excel export of transactions. The import step maps your file's columns (however they're labeled) to what the matching engine needs.
What happens to charges that don't match automatically?
They go into a review queue rather than being matched (or dropped) silently. You confirm the right reservation or mark it as not billable.
Related reading
How to Charge a Turo Guest for Tolls: A Step-by-Step Host Guide
Learn how to identify, document, and invoice tolls from a Turo trip before the reimbursement deadline, including a fleet-friendly workflow.
Turo Toll Reimbursement Deadline: How Long Do Hosts Have?
Turo hosts generally have 90 days after a trip to invoice eligible tolls. Learn what starts the clock and how to prevent missed reimbursements.
How Toll Reconciliation Actually Works
What happens between uploading a toll export and a guest-ready reimbursement case: plate matching, transponder matching, and confidence scoring.
The Complete Toll-Reconciliation Workflow for Turo Fleets
Follow a complete toll workflow covering source data, validation, matching, exceptions, evidence, reimbursement, disputes, and reporting.
How to Prevent Duplicate Toll Charges in a Turo Fleet
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How to Handle Tolls Between Back-to-Back Turo Trips
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How Kelviz Matches Toll Transactions to Turo Reservations
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How Kelviz Prevents Duplicate Toll Imports
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How to Manage Unmatched Tolls Without Losing Revenue
An unmatched toll isn't lost revenue — build a workflow that diagnoses it while the reimbursement deadline is still open.
From Toll Export to Guest Billing: A Kelviz Workflow Example
A reliable toll workflow has four stages — import, reconcile, resolve data problems, track recovery — walked through end to end.
Why Did My Turo Reservation Import Fail?
Diagnose a failed reservation import by checking the import record, testing a clean re-export, and reviewing row errors.
How to Investigate Rejected Toll-Import Rows
A rejected row means the system couldn't safely create a transaction from it — and it deserves a specific reason.
How to Handle an Incomplete Toll or Reservation Import
An incomplete import is dangerous because the rows that did load can look correct — check source coverage directly.
How to Build a Weekly Turo Toll Cleanup Routine
A short, repeatable weekly routine keeps small toll exceptions from becoming deadline emergencies — seven steps, start to finish.
How to Match E-ZPass Transactions to Turo Trips
A step-by-step walkthrough for turning a raw E-ZPass statement into toll charges matched to the exact Turo reservation and guest responsible for each one.
How to Manage FasTrak Tolls for Turo Rentals
A California-focused workflow for matching FasTrak and plate-based toll transactions with the correct Turo reservation.
How to Match Texas Toll Charges to Turo Trips After the TxTag Transition
Learn how Texas Turo hosts can reconcile toll transactions after TxTag customer servicing moved into HCTRA's EZ TAG system.
5 Common Mistakes Turo Hosts Make With Toll Reimbursements
The recurring ways manual toll reconciliation quietly costs hosts money — and what to check for in your own process.
What to Do When a Turo Guest Disputes a Toll Charge
Respond to a disputed toll invoice by rebuilding the match from source data, auditing the amount, and using Turo's current dispute timeline.
How to Prove Which Turo Guest Incurred a Toll
Build a defensible toll match from provider records, plate or transponder assignment history, reservation windows, and location corroboration.
Manual vs. Automated Turo Toll Reconciliation
Compare manual and automated toll reconciliation across imports, matching, deadlines, evidence, and cost — and where a mix of both makes sense.
Turo Toll Spreadsheet vs. Reconciliation Software
A spreadsheet and dedicated toll software solve the same problem differently — compare flexibility, imports, matching, and auditability.
Turo Toll Message Template to Send Before a Trip
A copy-and-customize pre-trip message that sets toll expectations for the guest — what to say, and what to leave out.
Turo Toll Reimbursement Message Template After a Trip
A neutral, evidence-based message template for when tolls from a completed trip have posted and are ready to bill.
Turo Toll Dispute Response Template for Hosts
Respond to a specific dispute reason with the evidence chain, not a generic statement dump — plus a second version for when the guest turns out to be right.
Turo Toll Reimbursement Evidence Checklist
Run this checklist before moving a toll from "matched" to "ready to bill" — evidence, identity, and eligibility.
Weekly Toll-Reconciliation SOP for a Turo Fleet
A day-by-day operating cycle — source coverage, imports, reconciliation, exceptions, billing, and a Friday review.
How to Match NC Quick Pass Charges to Turo Reservations
NC Quick Pass works across a 19-state network, so a North Carolina fleet's statement can include out-of-state travel.
Massachusetts E-ZPass and Pay By Plate for Turo Hosts
EZDriveMA covers E-ZPass and Pay By Plate MA — the plate option is Massachusetts-only, and scam texts do exist.
How to Handle Toll-by-Plate Charges From a Turo Trip
Learn how to match a mailed or online Toll-by-Plate charge to a Turo reservation, avoid duplicates, and document reimbursement.
How to Reconcile Peach Pass Charges With Turo Reservations
A Georgia Turo host's workflow for exporting Peach Pass activity, matching plates and timestamps, and preparing toll reimbursement records.
How to Process Illinois I-PASS Tolls for Turo Cars
Learn how Illinois Turo hosts can match I-PASS or Pay By Plate activity with reservations and avoid duplicate or late toll charges.
Multi-State E-ZPass Toll Reconciliation for Turo Fleets
E-ZPass interoperability eases driving across states, but it doesn't make fleet accounting uniform — build one common model.
Stop chasing toll reimbursements in a spreadsheet.
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