Help Center
Setup, workflows, and troubleshooting for reconciling tolls, processing tickets, and billing guests in Kelviz.
Getting Started
Create an account, set up your organization, and get your first vehicle, toll account, and ticket into Kelviz.
6 articlesToll Reconciliation
Import toll provider exports, run the matching engine, and review, correct, or confirm matches.
7 articlesTickets and Documents
Upload citations, traffic tickets, and toll invoices; review what Kelviz extracts before approving them.
7 articlesGuest Billing and Recovery
Turn matched tolls and approved tickets into reimbursement cases and track them to payout.
4 articlesFleet and Account Management
Vehicles, reservations, toll accounts, transponders, team roles, and your subscription.
6 articlesReports and Exports
The report catalog and every way to export your data as CSV.
2 articlesData Quality
What the Data Quality review queue checks for, and how to resolve what it finds.
1 articleTroubleshooting
Quick answers to the error messages and blockers you're most likely to run into.
1 articleSecurity and Privacy
How your organization's data is isolated, and what happens when you upload a document.
2 articlesStill stuck?
Check Troubleshooting and the FAQ, or reach a person directly.